Amsterdam, The Netherlands – Philips Hue products were not and have not been infected by a virus. Researchers contacted us in the summer about a potential vulnerability and we patched it before the details of findings were disclosed publicly. At no time was a virus created or used to infect any Philips Hue products.
We recommend all our customers install the latest software update via the Philips Hue app, as with any other update that we release, despite assessing the risk to Philips Hue products as low.
The academics with whom we cooperated via our responsible disclosure process, merely demonstrated the possibility of an attack. They did not create a virus nor disclose information necessary for someone else to do so. Their research findings helped us to develop and roll out the software update.
Philips Lighting (Europe)
Elco van Groningen
Tel: +31 6 10865519
E-mail: elco.van.groningen@signify.com
Philips Lighting (US)
Melissa Kanter
Tel: +1 718 309 4195
E-mail: melissa.kanter@signify.com
Philips Lighting (US)
Beth Brenner
Tel: +1 215 595 3102
E-mail: beth.brenner@signify.com