Software lifecycle
Software Services may reach the end of their life cycle for several reasons, such as shifting market demands, technology innovation, evolving eco-systems, or the Software Services simply matured over time and are replaced by other functionality or technology.
With the end-of-life policy Signify aims to inform and help its customers managing end-of-life transitions of professional software services.
Software Services Availability
With the Availability of Software Services Policy, Signify aims to inform its customers how availability of the Signify professional software services is defined, calculated and being dealt with in case of deviations from the availability targets.